Return Policy


Return

  • If you are not satisfied with Depurate Range of products you may return your purchase with next 7 days for full refund.
  • Your Product should be Unworn and still have tag attached for refund.
  • Return your Depurate ‘Item’ follow these steps :
  1. Once your items are delivered, you have 7 days from the date of delivery to ship them back to us for a full return.
  2. Repackage your Product
  3. Email us with your intent to return your purchase at customercare@wonderdrugs.in
  4. We will email you back on return level of details.
  5. Printout this details and affix to your package with purchase.
  6. A Company Medical person will contact you for the Goods pick up.

Health and Personal Care: Depurate Antiseptic Liquid & Depurate Hand Sanitizer & Handrub

Non-Returnable (Replaceable)
This item is non-returnable (Replaceable) due to hygiene and consumable nature of the product.
However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.
We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

Health and Personal Care: DepurateN95 Mask &Depurate 3 Ply Mask

7 Days Returnable
This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
You can also return the product within 7 days of delivery for full refund. Please keep the item in its original condition, with outer box or case, user manual, and other accompaniments in manufacturer packaging for a successful return pick-up.
We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

Depurate Returns Policy

1. Depurate range are returnable / replaceable within the applicable return window if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on Wonderdrugs.in.

2. If you report an issue with your Depurate N95 Mask or 3 Ply Mask we may schedule a Company Person visit to your location. This visit is scheduled by placing an order with Wonder through Wonderdrugs.in Home Services. Subject to Wonderdrugs.in Home Services Terms and Conditions, a resolution will be provided based on the technician’s evaluation report.

3. Depurate Return will be processed only if:

  • it is determined that the product was not damaged while in your possession;
  • the product is not different from what was shipped to you;
  • the product is returned in original condition (with brand’s/manufacturer’s box, MRP tag intact, user manual if any, and all the accessories therein).

4. Depurate may not be eligible for return in some cases, including cases of buyer’s remorse such as incorrect model or color of product ordered or incorrect product ordered.

5. Depurate marked as “non-returnable” on the product detail page cannot be returned.

6. Additional information is not required to return an eligible order unless otherwise noted in the category specific policy.

8. Please Note: All Depurate SKUs of Antiseptic Liquid & Hand Sanitizer are Replaceable.

Please Note: All Depurate SKUs of N95 Mask & 3 Ply Mask are Returnable.
Note: If you’ve received a non-returnable product in a damaged/defective condition, you can contact us within 7 days from the delivery of the product.

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