Customer Service Policy


1. We are available at the Toll Free No. 1800-212-555000 or you can write us on customercare@wonderdrugs.in

2. Our customer service is available only on working days (except govt. holidays). Timings are as follows.

  • Monday – 10 am to 6 pm
  • Tuesday – 10 am to 6 pm
  • Wednesday – 10 am to 6 pm
  • Thursday – 10 am to 6 pm
  • Friday – 10 am to 6 pm
  • Saturday – 10 am to 2 pm
  • Sunday – No service available

3. In case of not reaching by phone you also can mail us your issue(s). Your query will be resolved within 48 hrs.

4. Our customer service executive will attain you regarding the below mentioned issue(s) only. No other query will be entertained except those.

  • Payment related issue
  • Delay in delivery related issue
  • Damaged in transit related issue
  • Refund related queries
  • Offer & Discount related queries
  • Website related queries
  • Bulk purchase related issues & queries
  • Product related queries (except any ingredient related queries)

5. In case of any product ingredients/mode of action/function/quality related queries, please write to us on product@wonderdrugs.in. Your query will be resolved within 48 hrs.

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